Uplay (Ubisoft Connect) Connection Lost Error – How to Fix?

Seeing a Connection lost error on your Uplay (now Ubisoft Connect) launcher? We know this is very frustrating, as it keeps stopping you from logging in the Uplay service and playing your Ubisoft games.

But don’t worry! In fact, there has been a lot of effective ways to fix this error. Here we have compiled a list of helpful fixes. Just take a look at them and see if there is any that can help you fix the Connection lost error.

Reinstall your Uplay

This is the first thing you should try. Just uninstall the launcher, then download its latest version from its official website and install it on your computer. After that, test to see if you can connect to Uplay properly.

Check your DNS settings

Step 1: Press Win + R on your keyboard.

Step 2: Type “ncpa.cpl” and press Enter on your keyboard.

Step 3: Right click your network connection (“Ethernet” for wired connection, and “Wi-Fi” for wireless), and select Properties.

Step 4: Double click Internet Protocol Version 4(TCP/IPv4).

Step 5: Make sure Obtain an IP address automatically and Obtain DNS server address automatically are selected, then click OK. (If they already are then skip this step and go to step 7.)

Step 6: Check if this fixes your error. If not move on to the step below.

Step 7: Select Use the following DNS server addresses, then set the server addresses to the Google public DNS server addresses ( /

Step 8: Click OK and check to see if this fixes your Uplay connection lost error.

Try using a VPN

Sometimes the connection lost error on your Uplay occurs because there are interruptions on your Internet connection. You can try getting around these issues by using a VPN.

In fact, using a VPN can not only fix some Internet issues, it can also help you maintain a good connection to your game servers, so you may experience less connection issues.

Using a VPN usually requires some time and computer skills. If you want an easier option, you should try a VPN service. And we recommend using NordVPN.

NordVPN is an easy-to-use and fast VPN service. You’ll be able to set up a VPN connection with just a few mouse-clicks. And its fast speed servers at multiple locations offers you a comfortable and reliable experience.

To use NordVPN on your computer:

Step 1: Download and install NordVPN on your computer.

Step 2: Run NordVPN and sign in your account.

Step 3: Click the Connect switch. This will automatically connect you to the VPN server recommended for your device.

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Step 4: Check to see if your Uplay connection is working properly.

Reset your network settings

Step 1: Press Win + R on your keyboard.

Step 2: Type “cmd” and press Ctrl + Shift Enter on your keyboard.

Step 3: Enter the following commands:

ipconfig /flushdns 
ipconfig /renew 
ipconfig /registerdns

Step 4: Close the window and restart your computer. Then test your Uplay connection.

Has any of the fixes above worked for you? Or do you have other effective ways to fix your connection lost error? Tell us by leaving a comment below!

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