Surface Keyboard Not Working — How to Fix?

If you’re using a keyboard on your Surface, and it stops working properly from time to time, or frequently, here is the right place to get it fixed! Here we have compiled a list of effective troubleshooting methods to resolve this Surface keyboard problem. Take a look at them below!

Restart your Surface

Here’s what you can do:

Step 1: Disconnect your keyboard from your Surface.

Step 2: Restart your Surface

Step 3: Reconnect your keyboard and test your issue.

Check your keyboard and Surface connectors

There are a few things you can try:

  • Give the connectors of your keyboard and your Surface a few wipes to clean them.
  • Check to see if there are bumps on the connectors. If there are, try pressing them gently to fix them.

Force a shutdown and restart your Surface

To do so:

Step 1: Hold down the power button of your Surface for 10 seconds, and release it. Then turn on your Surface again to see if this works for you. If not, then:

Step 2: Hold down the power button for around 30 seconds and then release it.

Step 3: Hold down the power button and the volume-up (+) button for about 15 seconds and then release them.

Step 4: Turn on your Surface and test your keyboard issue.

Has any of the fixes above worked for you? Or do you have any other effective ways to resolve this problem? Tell us by leaving a comment below!

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